HELP CENTER

If my internet connection falters in Indonesia, how can I contact Truly Roaming support?

Updated April 22, 2026

Should you experience any connectivity issues with your Truly Roaming eSIM in Indonesia, simply connect to any available Wi-Fi network – a café in Ubud or your hotel in Jakarta will work. Once online, reach out to our 24/7 support team via WhatsApp or email. We're ready to troubleshoot promptly, ensuring you can get back to your video calls and uploads with minimal disruption to your remote work schedule.

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