Yes, ride-hailing apps like Uber and Bolt work in Italy with your eSIM, as they rely on a stable mobile data connection provided by your plan.
These apps function just like they would at home, using your eSIM's data to connect to drivers and navigate. While Uber and Bolt operate in Italy, their services are generally more limited compared to other countries, primarily available in major cities such as Rome, Milan, and Florence, often focusing on professional car services (e.g., Uber Black). For wider availability, particularly for licensed taxis, many travelers and locals use apps like Free Now, which is very popular across numerous Italian cities.
Your eSIM ensures you have the necessary data connection to access these services reliably throughout Italy, connecting to the strongest available major network. The exact network provider your eSIM utilizes may vary depending on your specific plan.