4 FAQs about Indonesia eSIMs
Real questions, plain answers — picked from our Indonesia support inbox.
Does this Truly Roaming plan cover neighboring Malaysia (Johor Bahru) or other Asian countries (Thailand, Indonesia)?
This particular Truly Roaming plan is designed for connectivity exclusively within Singapore . If your itinerary includes crossing borders, for instance, into Johor Bahru in Malays…
Which local Indonesian networks does the Truly Roaming eSIM utilize for connectivity?
Truly Roaming partners with Indonesia’s premier Tier-1 networks to guarantee optimal coverage across the archipelago. You'll typically connect to Telkomsel or XL Axiata . Telkomsel…
What's the best time to activate my Truly Roaming eSIM for my arrival in Indonesia?
To guarantee day-one connectivity for your remote work, activate your Truly Roaming eSIM before you even board your flight to Indonesia. Scanning the QR code while you still have a…
If my internet connection falters in Indonesia, how can I contact Truly Roaming support?
Should you experience any connectivity issues with your Truly Roaming eSIM in Indonesia, simply connect to any available Wi-Fi network – a café in Ubud or your hotel in Jakarta wil…
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